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Cobb County Human Resources
Class Title: EMPLOYEE COMMUNICATIONS SPECIALIST
DEPARTMENT: HUMAN RESOURCES
Under direction, the employee communicates news and information to County employees on behalf of Cobb County Government’s Human Resources department on upcoming events and topics of interest. Communicates mission, vision and values to employees using the County’s intranet website and printed collaterals. Develops and implements project plans, logistics, themes and menus for special events such as an annual service awards luncheon, Cobb’s Kids at Work Day, and an annual management training event. Assists in the orientation of new employees, updates the employee handbook, and serves as clerk for the Civil Service Board. Serves as a committee member for the Customer Service Council Awards and Incentives Committee.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Manages communications to Cobb County Government employees on behalf of the Cobb County Government’s Human Resources Department to include web site content and design, a weekly e-newsletter, collateral materials, and training videos.
Plans and executes an annual Service Awards Luncheon to include theme development, script writing, and selection of the honoree, emcee, guest list, photographer, location, and keepsake program items.
Plans and executes the annual Cobb’s Kids at Work Day to include theme development, design of T-shirts, cost evaluations, and selection of location, buses, and volunteers.
Plans and executes the annual EXCEL Orientation and Graduation Event to include theme development, recruitment and direction of volunteers, and organization of the event.
Serves as Clerk of the Civil Service Board responsible for the Board’s calendar, files, employee appeals, handles correspondence on behalf of the Board, takes minutes for monthly meeting, posts meeting agendas, maintains Civil Service web page on Cobb Web, produces booklet on civil service rules and standards, and assists in the election process of civil service candidates.
Serves as a facilitator for the orientation of new hires by presenting policy information, prepares PowerPoint slide shows, designs the collaterals for new employees, and answers employee’s questions.
Works with vendors to select promotional products for specific messages to county employees.
Serves on the Customer Service Council Awards and Incentives Committee, and is responsible for various administrative tasks including publicizing the program to solicit nominations, collecting nominations, attending selection meetings, overseeing the breakfast reception, drafting scripts and making presentations to the winners, and coordinating prizes, invitations and a budget for the program.
Provides interactive forms, written communications, and other requested documents in support of the Human Resources department.
Develops and maintains the County’s Intranet site, web pages in the Cobb Web, and trains support staff in the use of FrontPage to assist in web page updates.
Modifies the County government’s employee handbook providing updates in hardcopy and on the Cobb Web.
May supervise staff or serve in a lead position for other staff in the coordination of projects and events.
Maintains attendance and punctuality within customary tolerances for this position.
Performs other related duties as assigned.
MATERIAL AND EQUIPMENT USED:
Personal Computer Standard Office Equipment Standard Software Applications
Bachelor’s degree in Human Resource Management, Communications, Public Relations or related field; supplemented by five years progressively responsible and knowledgeable experience in human resources administration, demonstrating broad knowledge of policies, procedures, regulatory standards and operational requirements applicable to the field; or an equivalent combination of education, training, and experience.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of pertinent federal, state and local rules, regulations, legislation, and other regulatory standards applicable to the work.
Knowledge of human resources industry fundamentals, principles and standard practices as applied to human resources administration.
Knowledge of the body of available and current information resources applicable to the functions for technical research purposes and for special projects as may be assigned.
Knowledge of graphics design, desktop publishing and basic HTML for developing and printing collateral communications materials.
Working knowledge of the other industry disciplines as such relates to assigned specialty area for effective and efficient coordination and management of cross-departmental programs and projects.
Interpersonal, leadership, planning, management and communications skills; ability to communicate professionally verbally, in writing, and in presentations.
Intermediate level business mathematics, including addition, subtraction, multiplication, division, percentages and decimals.
Skill in researching, compiling, and summarizing statistical data and information materials.
Ability to interpret rules, regulations, and policies for effective decision-making in accordance with established precedent.
Ability to plan, assign, direct and review the work of others in a manner conducive to full performance and compliance with established policies, procedures and regulatory standards applicable to the work.
Ability to utilize personal computers, standard office equipment and standard software applications, e.g., word processors, database software, spreadsheet applications.
Ability to establish and maintain effective working relationships and communications with co-workers, internal/external customers, department management and the public.
Ability to read, analyze and interpret professional periodicals and journals, technical procedures and government regulations.
Ability to organize work, establish priorities, meet established deadlines, and follow up on assignments with a minimum of direction.
While performing the essential functions of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and lift and/or move up to 10 to 20 pounds. While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors.